Vendor assessments sized to the risk.
Sending every vendor the same 300 questions wastes their time and yours, and the answers still go unchecked. TruOps sizes the review and checks the answers.
- 01youTierInherent risk from the service and data involved.
- 02youInviteThe vendor joins as a guest with a portal and data room.
- 03agentAnswerPast answers pre-fill; the vendor completes the rest and uploads proof.
- 04agentReviewThe agent checks evidence and flags contradictions.
- 05youDecideShare findings, accept with an expiry, or add to the register.
Vendor risk assessments in TruOps tier each vendor by the service and data involved, send a questionnaire sized to the tier through a vendor portal, pre-fill from the vendor's past answers, compare responses with their SOC 2 report and scan results, and turn gaps into findings with a recommended action and a vendor risk score.
- Questionnaires come back and sit unread
- Every vendor gets the same 300 questions
- SOC 2 reports are collected and not compared with the answers
The problem
Most TPRM programs are bottlenecked on reading: questionnaires come back and sit unread, or are read without being checked against evidence.
The actual challenge
Sending is not the program. Reading is. If answers are not checked against the vendor’s own SOC 2, you have a filing cabinet. Outside-in ratings are a tiering signal, not due diligence.
- Critical and long-tail vendors get the same workbook.
- The queue is the review team’s unread inbox.
- Findings never reach the register examiners see.
Bring one real document. Watch the program get set up from it.
What you are probably using today
TPRM teams already have a portal, a scoring product, or a very large inbox.
| What you use now | Where it breaks | With TruOps |
|---|---|---|
| A TPRM portal that files questionnaires | The bottleneck is reading and checking, not sending. Answers contradict the vendor's own SOC 2 and nobody catches it. | The agent does the first read, compares claims with reports and scans, and surfaces contradictions. |
| Security ratings as a substitute for assessment | Outside-in scores are not due diligence. Examiners know the difference. | Ratings can inform tiering; the assessment still happens, sized to the tier, with evidence. |
| Spreadsheets, shared drives, and email | The program lives in folders named after last year's audit. Owners paste screenshots the week before fieldwork. Nothing is dated, so you cannot show what was true last quarter. | Upload those same files. TruOps pre-fills the assessment from them, cites every answer, and keeps technical checks running so evidence exists for the whole period. |
How it works in TruOps
- TierInherent risk from the service and data involved.
- InviteThe vendor joins as a guest with a portal and data room.
- AnswerPast answers pre-fill; the vendor completes the rest and uploads proof.
- ReviewThe agent checks evidence and flags contradictions.
- DecideShare findings, accept with an expiry, or add to the register.
What you end up with
- A vendor risk score and tier for every vendor.
- Findings shared with vendors and tracked to closure.
- Reassessments on schedule and when things change.
If this is your situation
Bring one completed questionnaire and that vendor’s SOC 2. TruOps will show the contradictions a person should decide on.
How TruOps helps
- SIG, CAIQ, or yours
- Standard and custom questionnaires.
- Contradiction checks
- Claims compared with evidence.
Questions
How many vendors can a small team assess?
Far more than by hand, because tiering keeps low-risk reviews short and the agent does the first read of every response.
Do we have to rip out the tools we already use?
No. Connectors are read-only: they observe cloud, identity, endpoint, vulnerability, and code tools; they do not change them. Spreadsheets, prior reports, and policies upload into the Data Room. If you are on a SOC 2 automation tool or an enterprise GRC suite, you migrate the program (frameworks, evidence, vendors, risks), not the business.
Can we bring our existing assessments, control lists, and vendor files?
Yes. Upload workbooks, reports, policies, and vendor exports. TruOps turns them into structured questionnaires, controls, and register entries, each cited back to the file they came from, for you to review.
Related
Tier vendors, right-size questionnaires, and check their answers.
→LearnThird-party risk managementTPRM: managing the risks vendors bring.
→LearnVendor tieringSizing vendor oversight to vendor risk.
→RolesThird-party risk managerRight-size vendor reviews and check the answers.
→See it run on your own data.
Thirty minutes with a GRC expert, not an SDR. Bring one real document (a SOC 2 report, a risk register, a vendor list; redacted is fine) and watch TruOps set up a live program from it, with an assessment already pre-filled.