Evidence that collects itself.
Screenshots are a poor kind of evidence: manual, undated, and out of date the moment they are taken. TruOps collects evidence from the source, on a schedule, with a timestamp.
- 01youConnectTools that hold the evidence, read-only.
- 02youScheduleChecks run on each control's cadence.
- 03agentLinkDocuments tied to the requirements they support.
- 04agentGuideResponders told when an upload does not fit.
- 05youTrackA live list of evidence still missing.
Evidence collection in TruOps comes from three sources: connected tools, checked on each control's cadence with the result and timestamp stored; documents in the Data Room, linked to the questions and requirements they support; and responders, guided by the agent, which checks each upload fits. A live list shows what evidence is still missing.
- Engineers are still taking screenshots
- Files are not linked to the requirement they support
- You cannot show evidence for a past date
The problem
Manual evidence collection pulls engineers off their work, produces undated artifacts, and leaves gaps that surface during the audit.
The actual challenge
Good evidence is relevant, dated, attributable, and covers the period. A PNG in a folder named for the audit fails all four. Connectors have to be read-only. Not every control is technical — policies still need documents and questionnaires.
- The screenshot is stale when it is taken.
- SharePoint holds files that map to nothing.
- The period sample has holes you cannot backfill.
Bring one real document. Watch the program get set up from it.
What you are probably using today
Evidence collection is SharePoint folders, Jira attachments, and tool exports pasted into Excel.
| What you use now | Where it breaks | With TruOps |
|---|---|---|
| SharePoint / Drive folders named for the audit | Orphaned files. No date. No link to the control. | Documents in the Data Room are classified, routed, and linked to the question they support. |
| Ticket attachments and chat threads | Not attributable, not complete for the period. | Connectors store timestamped results with the raw payload. |
| SOC 2 automation tools | They are strong at certification: automated tests, a broad framework library, and often a trust center. Maturity scoring, custom frameworks, and deep risk or vendor work can sit outside that model. | Keep the automation. Run any framework as the anchor, map the rest with partials shown as partial, and run vendor and risk on the same engine. Upload the policies and reports you already have. |
How it works in TruOps
- ConnectTools that hold the evidence, read-only.
- ScheduleChecks run on each control's cadence.
- LinkDocuments tied to the requirements they support.
- GuideResponders told when an upload does not fit.
- TrackA live list of evidence still missing.
What you end up with
- Timestamped evidence from the source.
- No orphaned files.
- Fewer interruptions for engineers.
If this is your situation
Bring the evidence request from last audit. TruOps will show which items can be timestamped checks, which are documents, and which still need a person.
How TruOps helps
- Stored results
- Each check keeps its result and raw payload.
- Requested-evidence list
- Always know what is missing.
Questions
What counts as good compliance evidence?
Evidence that is relevant, dated, attributable to a source, and covers the period in question. See What is compliance evidence?
Do we have to rip out the tools we already use?
No. Connectors are read-only: they observe cloud, identity, endpoint, vulnerability, and code tools; they do not change them. Spreadsheets, prior reports, and policies upload into the Data Room. If you are on a SOC 2 automation tool or an enterprise GRC suite, you migrate the program (frameworks, evidence, vendors, risks), not the business.
Can we bring our existing assessments, control lists, and vendor files?
Yes. Upload workbooks, reports, policies, and vendor exports. TruOps turns them into structured questionnaires, controls, and register entries, each cited back to the file they came from, for you to review.
Related
What counts as good evidence, and how to keep it.
→PlatformThe Data RoomUpload what you have. Agents sort it, map it, and cite it.
→PlatformContinuous monitoringControls checked on your schedule, with stale evidence flagged.
→Use casesAudit preparationWalk into fieldwork with dated, cited evidence.
→See it run on your own data.
Thirty minutes with a GRC expert, not an SDR. Bring one real document (a SOC 2 report, a risk register, a vendor list; redacted is fine) and watch TruOps set up a live program from it, with an assessment already pre-filled.