When they assess you, start from what you have already proven.
A large prospect sends a 300-line security questionnaire. Most of it you have answered before. TruOps finds those answers, cites them, and leaves your team the gaps.
| Customer question | Proposed answer | Source | Freshness |
|---|---|---|---|
| Do you encrypt data at rest? | Yes, AES-256 | Encryption Standard v3 · §2 | 2 months |
| Do you have a SOC 2 Type II? | Yes, available under NDA | SOC 2 report · 2025 | 4 months |
| Is there a documented IR plan? | Yes, tested annually | IR Plan · tabletop Mar 2026 | 6 months |
| Do subprocessors sign a DPA? | Suggested · low confidence | answer library | 14 months |
| Describe your AI model governance. | No source · to your team | — | — |
TruOps answers inbound security questionnaires by treating them as an assessment where you are the vendor: upload the SIG, CAIQ, or custom file, and the agent pre-fills answers from your answer library, documents, and control status, with a source and freshness date on each. Your team confirms the answers, fills the gaps, and exports the result in the requester's format.
- Inbound questionnaires block deals
- You already answered these questions last quarter
- You will not let a model invent an answer
The actual challenge
The cost is not the questions. It is finding the last good answer and knowing whether it is still true.
- The current tool starts empty, or only works for one framework.
- Evidence, vendors, and risk do not share a record.
- AI, if it exists, suggests; it does not do the work with sources.
What you are probably using today
This module is usually replacing a folder, a suite module, or a point tool, not a blank page.
| What you use now | Where it breaks | With TruOps |
|---|---|---|
| Master spreadsheet / last SIG | No freshness. No source. Drift across customers. | Cited answers from the library and evidence; gaps only to people; export in their format. |
| Trust-center products | Customers still send the workbook. | Upload the workbook; answer it from the same evidence that backs your own assessments. |
| SOC 2 automation tools | They are strong at certification: automated tests, a broad framework library, and often a trust center. Maturity scoring, custom frameworks, and deep risk or vendor work can sit outside that model. | Keep the automation. Run any framework as the anchor, map the rest with partials shown as partial, and run vendor and risk on the same engine. Upload the policies and reports you already have. |
Bring one real document. Watch the program get set up from it.
How it works
- UploadCreate an assessment from the customer's questionnaire file.
- Pre-fillThe agent answers from your answer library, documents, and control status, each answer cited.
- ConfirmYour team reviews the filled answers; each shows how recent its source is.
- Fill gapsOnly the questions with no source go to a person.
- SendExport the completed questionnaire in the requester's format.
An answer library that ages honestly
Every confirmed answer goes back into your library. Next time, it is used to pre-fill, and it shows its freshness date so a person can judge whether it is still current. TruOps does not force a re-answer, and it does not pretend an old answer is new.
How TruOps helps
- Any format
- SIG, SIG Lite, CAIQ, or a customer's own workbook.
- Cited answers
- Each answer points to the document or record behind it.
- Freshness dates
- See how recent each reused answer is.
- Gaps only
- Your team works on what has no source, not the whole file.
- Export back
- Return the answers in the format you received.
- Same evidence everywhere
- The documents that answer customers also back your own assessments.
Questions
Which questionnaires can TruOps answer?
Standard formats such as SIG and CAIQ, and custom spreadsheets from customers.
How much of a questionnaire is answered automatically?
It depends on how much evidence and how many past answers you have. Most questions in a typical security questionnaire have been answered before; TruOps finds and cites those, and routes only the gaps to your team.
Will the AI make up answers?
No. If there is no source, the question is left for a person. Low-confidence answers are marked as suggestions.
Do we have to rip out the tools we already use?
No. Connectors are read-only: they observe cloud, identity, endpoint, vulnerability, and code tools; they do not change them. Spreadsheets, prior reports, and policies upload into the Data Room. If you are on a SOC 2 automation tool or an enterprise GRC suite, you migrate the program (frameworks, evidence, vendors, risks), not the business.
Can we bring our existing assessments, control lists, and vendor files?
Yes. Upload workbooks, reports, policies, and vendor exports. TruOps turns them into structured questionnaires, controls, and register entries, each cited back to the file they came from, for you to review.
Related
Answer SIG, CAIQ, and custom questionnaires from your evidence.
→LearnSecurity questionnaireWhat customer security questionnaires are and how to answer them.
→PlatformThe Data RoomUpload what you have. Agents sort it, map it, and cite it.
→PlatformQuestionnaire builderTurn any workbook into a scored, branching, control-mapped questionnaire.
→See it run on your own data.
Thirty minutes with a GRC expert, not an SDR. Bring one real document (a SOC 2 report, a risk register, a vendor list; redacted is fine) and watch TruOps set up a live program from it, with an assessment already pre-filled.