SaaS GRC that helps you sell.
For software companies, security is part of the product you sell. TruOps gets you through SOC 2 and ISO 27001, and answers the questionnaires that stand between you and signed deals.
- SOC 2
- ISO 27001
- ISO/IEC 42001 and NIST AI RMF
- GDPR and privacy laws
- HIPAA / PCI DSS
- Assessments pre-filled, with sources
- Vendor reviews sized to risk
- Findings with recommended fixes
- Examiner- and board-ready, dated
TruOps helps technology and SaaS companies prepare for SOC 2 and ISO 27001, add frameworks such as ISO 42001 and HIPAA as they move upmarket, and answer customer security questionnaires from their own evidence, with continuous monitoring of cloud, identity, and code controls.
- Enterprise deals stall on SOC 2, ISO, and a 300-row questionnaire
- You outgrew the tool that got you the first SOC 2
- Engineers are still taking screenshots
The rules that apply
Most technology and SaaS companies answer to several overlapping regimes at once. The common ones:
| Regime | What it asks for |
|---|---|
| SOC 2 | The most common customer ask in North America |
| ISO 27001 | Expected by many international and enterprise buyers |
| ISO/IEC 42001 and NIST AI RMF | Increasingly requested for AI features |
| GDPR and privacy laws | Personal data of users |
| HIPAA / PCI DSS | When you handle health or card data |
Exactly which apply depends on your size, location, and activities. TruOps runs whichever you need on one engine and shows where they overlap.
The actual challenge
The first SOC 2 was a project in a compliance-automation tool. The next deal wants ISO 27001, HIPAA, or a 300-row SIG, and engineering is still taking screenshots the week of fieldwork. Type II is a period, not a Type I fire drill.
- The automation tool’s library is SOC 2. The next framework is a second product or a consulting map.
- Inbound SIG / CAIQ / custom workbooks are copy-paste from last quarter, with unknown freshness.
- Cloud, identity, and code evidence is a screenshot, stale when it is taken.
Bring one real document. Watch the program get set up from it.
What you are probably using today
Most SaaS companies already bought a SOC 2 automation product. It worked until a bank asked for ISO 27001, a health customer asked for HIPAA, and every deal sent a different SIG.
| What you use now | Where it breaks | With TruOps |
|---|---|---|
| SOC 2 automation tools | They are strong at certification: automated tests, a broad framework library, and often a trust center. Maturity scoring, custom frameworks, and deep risk or vendor work can sit outside that model. | Keep the automation. Run any framework as the anchor, map the rest with partials shown as partial, and run vendor and risk on the same engine. Upload the policies and reports you already have. |
| A trust center plus copy-paste from last quarter’s SIG | Answers drift. Freshness is unknown. New questions still land on the same two people. | Inbound questionnaires pre-fill from your evidence and answer library, each cited, and export in the customer’s format. |
| Screenshots from AWS, Okta, and GitHub | Engineering time spent on evidence is time not spent shipping. The screenshot is stale when it is taken. | Read-only connectors check those controls on a cadence. Engineers get grouped findings, not screenshot tickets. |
Jobs this sector actually runs
Frameworks are how outsiders name the work. These are the programs technology and SaaS companies actually staff, and what "done" has to look like when an examiner, customer, or board asks.
| Use case | What done looks like |
|---|---|
| Type II period, not a Type I fire drill | Timestamped evidence for the whole observation window from cloud, identity, and code tools — not screenshots the week of fieldwork |
| SOC 2 and ISO 27001 on one control set | US buyers want SOC 2; international and enterprise buyers want ISO. Run them as one body of work with honest overlap, not two projects. |
| Inbound SIG / CAIQ / custom workbooks | Pre-filled from the answer library and evidence, cited, exported in the customer's format. The deal should not wait on copy-paste. |
| The next framework as you move upmarket | HIPAA, PCI, ISO 42001, or a customer's own catalog added as an upload and a mapping review |
| Engineering off screenshot duty | Read-only connectors to AWS, Azure, GCP, Okta, Entra ID, GitHub. Grouped findings instead of tickets per asset |
What makes it hard
- Every enterprise deal brings another security questionnaire.
- Frameworks pile up as you move upmarket and abroad.
- Engineering time spent on screenshots is time not spent shipping.
How TruOps handles it
- Answer inbound questionnaires from your evidence, with sources cited.
- Run SOC 2 as your anchor and see how much ISO 27001 and 42001 it already covers.
- Check cloud, identity, and code controls continuously from AWS, Azure, GCP, Okta, Entra ID, and GitHub.
If this is your situation
Bring a prior SOC 2 report and one inbound questionnaire. TruOps will set up the program from the report and pre-fill the questionnaire from the same evidence.
How TruOps helps
- Deal-blocking questionnaires
- SIG, CAIQ, or custom files answered from your evidence, with freshness dates.
- SOC 2 as the spine
- Map ISO, HIPAA, and 42001 to it; partials stay partial.
- Continuous cloud/identity/code checks
- The same tools that run production testify to the controls.
- No invented answers
- Questions without a source go to a person.
Questions
Which compliance requirements apply to technology and SaaS companies?
Common ones include SOC 2, ISO 27001, ISO/IEC 42001 and NIST AI RMF, GDPR and privacy laws, HIPAA / PCI DSS. Which apply depends on your size, location, and activities; TruOps runs any of them on one engine and shows where they overlap.
How fast can a SaaS company get SOC 2 ready with TruOps?
It depends on your starting point. TruOps sets up a working program from the documents and tools you already have and shows exactly which gaps remain, so the timeline depends on closing those gaps, not on configuring a tool.
Can TruOps answer customer security questionnaires?
Yes. Upload the SIG, CAIQ, or custom file; TruOps answers what it can from your evidence and routes the rest to your team.
Do we have to rip out the tools we already use?
No. Connectors are read-only: they observe cloud, identity, endpoint, vulnerability, and code tools; they do not change them. Spreadsheets, prior reports, and policies upload into the Data Room. If you are on a SOC 2 automation tool or an enterprise GRC suite, you migrate the program (frameworks, evidence, vendors, risks), not the business.
Can we bring our existing assessments, control lists, and vendor files?
Yes. Upload workbooks, reports, policies, and vendor exports. TruOps turns them into structured questionnaires, controls, and register entries, each cited back to the file they came from, for you to review.
Related
AICPA Trust Services Criteria: Type I and Type II readiness.
→Use casesAnswering customer questionnairesAnswer SIG, CAIQ, and custom questionnaires from your evidence.
→FrameworksISO/IEC 42001The certifiable AI management system standard.
→Use casesSOC 2 readinessFrom documents to a SOC 2-ready program, with evidence attached.
→See it run on your own data.
Thirty minutes with a GRC expert, not an SDR. Bring one real document (a SOC 2 report, a risk register, a vendor list; redacted is fine) and watch TruOps set up a live program from it, with an assessment already pre-filled.